BAGGAGE ALLOWANCE AT A GLANCE
Bring 1 carry on bag on the bus with you and store up to 3 bags under the bus. 1st under the bus bag is free, 2nd one is free with our Flexible fare, or 2nd and 3rd bags $20 USD converted to the current CAD exchange rate per transaction with all other fares. Each bag stored under the bus must be appropriately tagged.
If you’re storing 1 bag under the bus, you can go directly to the gate for your bag tag. If you have 2 or 3 bags, you’ll need to get your bag tags at the ticket counter.
|Carry-on baggage||Under the bus baggage|
|✓ Bring onto the bus||✓ Store under the bus|
|✓ Must fit in overhead compartment or under seat in front||✓ Max size 62 inches (157 cm) when you add together length + width + height|
|✓ One bag up to 25lb (11kg)||✓ Up to 3 bags, max 50lb each (22.5kg)|
Be sure that all under the bus bags have an Under the Bus Bag Tag with the passenger’s name and destination clearly printed.
Under the bus baggage allowances for adults and children
Baggage allowances for Greyhound and connecting bus lines
|Number of pieces||Charge per piece||Weight|
|Adult ticket||3||1st under the bus bag free
2nd bag free with our Flexible fare -or-
2nd and 3rd bags $20 USD converted to the current CAD exchange rate per transaction with all other fares
|Child ticket||1||Free||50lb (22.5kg)|
Max baggage dimensions:
There’s a limit on the size of under the bus baggage, to make sure we can fit everything into our baggage compartment. So, under the bus baggage can’t be more than 62 inches (157 cm) when you add the dimensions together (length + width + height).
We can provide shipping containers for a nominal fee at most Greyhound stations (the amount you pay will depend on the type of container and the city you’re in).
Strollers and car seats
We don’t charge for bringing a stroller or car seat on board a Greyhound bus. You can bring a stroller in addition to your maximum under the bus baggage allowance, and a car seat in addition to your carry-on baggage.
There are a few items that need a little extra care when it comes to packing them for your trip:
- Bicycles, golf clubs, skis and ski poles must be packed in a wood, canvas or other substantial containers, and securely fastened (you’ll need to pay an oversize item charge too.)
- Fragile items need to be wrapped in bubble-wrap, packed in styrofoam (molded, pellets or sheets) or placed in cardboard containers with corrugated partitions. Please don’t pack fragile items in clothing, bedding or newspaper as baggage may move about while on the road.
Here is an overview of what you can bring onboard or under the bus baggage.
See the full list for details
Medications & special needs devices: Allowed on board and in under the bus baggage, but we recommend you keep your medication in your carry on baggage.
Food, drinks, and accessories: Alcohol is not permitted at all – onboard or in under the bus baggage. Snacks, drinks, and plastic cutlery are ok onboard. Any glass containers or metal cutlery must be in under the bus baggage.
Sharp objects: Most aren’t allowed on board but can be packed in under the bus baggage. Check the full list for details.
Sporting goods: Not permitted on board but can be brought in under the bus baggage.
Guns, firearms, explosives, and dangerous chemicals: Not allowed at all anywhere on the bus or in baggage.
Flammable items: Mostly not allowed, except for lighters and matches. See the full list for more details.
Tools: Not allowed on board, but can be in under the bus baggage.
Martial arts items: Not allowed on board or in under the bus baggage, but can be shipped with our package delivery service, Package Express.
Hoverboards: Not allowed at all anywhere on the bus or in baggage.
Remember, this is just an overview.
Make sure you check the full list for details.
ID tags should include your name, address, and most importantly your telephone number so we can contact you if we locate your bag, but can’t find you. It’s a good idea to put ID tags on the inside of your bags too as a back-up.
Greyhound-issued baggage tags
If you’re storing 1 bag, you can directly to the gate for your bag tag. If you have 2 or 3 bats, you’ll need to pay applicable fees and get your bag tags at the ticket counter before placing your bag under the bus. If you’re getting on at one of our locations with no staff, you’ll need to go to the ticket counter and get your bag tags when you reach a location with staff.
We’ll do what we can to help reunite you with your stuff if you’ve lost it. However, greyhound expressly disclaims liability for any lost or damaged baggage. See our complete Terms and Conditions to find out more.
If you’ve lost your bag and would like us to try and help locate it, contact us at 1-800-661-8747.
GETTING YOUR BAGGAGE BACK
If we find your baggage, we can send it back to you if you live within the Continental United States. If you live in Canada we can send it to the closest Greyhound United States location.
- All baggage fees are collected at the ticket counter while getting an Under the Bus Bag Tag.
Under the Bus Baggage: An Under the Bus Bag Tag must be attached to each piece of under the bus baggage.
Property Carried at Owner’s Risk: The following items may be transported as “Property Carried At Owner’s Risk: Articles of extraordinary value, articles other than baggage contained in cartons, business machines, cassette/CD players, cassettes/CDs, cameras, computers, laptops, or typewriters, foodstuffs, fragile articles, jewelry/watches, liquids, meat, musical instruments, radios, receptacles that are not in good order or lack sufficient strength to withstand normal handling, receptacles with articles attached or protruding, sewing machines, tricycles, valuable papers (including manuscripts, irreplaceable publications, documents, etc.).