Contact Us

Fare and schedule information
1-800-661-TRIP (8747)
Canada.info@greyhound.ca

Mailing address
Greyhound Canada Transportation ULC
Toronto Coach Termial
610 Bay Street, 2nd floor
Toronto, ON M5G 1M5

If you'd like the address, phone number and hours of operation for a specific location, please visit the Locations page.

If you have a specific customer service issue other than baggage or refunds, use our online form to send an e-mail to our Passenger Sales Centre.

Hearing-impaired
1-800-397-7870
(24 hours Monday – Sunday)

Greyhound Package Express
1-877-GO-DOG-GO (1-877-463-6446)
For rate quotes and customer service-related matters, use our online form to send an e-mail to National Customer Service.

Web site support
webmaster@greyhound.ca
1-800-365-7147

Customer Assistance
1-877-GO-DOG-GO (1-877-463-6446)
5:00 a.m. – 11:00 p.m., Central time zone, Monday through Sunday

Marketing/Media Proposals
Each year, Greyhound Canada receives hundreds of requests to review proposals from Marketing and Media agencies as well as worthy charitable causes. Given this volume, we ask that you call 214-849-6275 and contact the agency that best meets your needs.

Commercial Services & Corporate Travel:
For account set-up and inquiries:
1-866-562-1321
7am-7pm CST, Monday-Sunday