Refunds and Exchanges

Need to cancel your trip or travel another day? Here’s how to change your ticket if you change your plans.

CHOOSING THE RIGHT FARE

If something comes up and you need to cancel or postpone your trip, you’ll be able to get a refund or exchange depending on the type of fare you’ve chosen. You’ll need to do this before the travel date of your original ticket.

Refundable Tickets (Flexible fares)

Non-refundable tickets (all other fare types)

Get a full refund 

No refunds allowed