At Greyhound, baggage is transferred automatically to the next bus in most locations. At certain transfer points, the driver will advise
passengers if they are required to transfer it to their next schedule. Be sure that all under the bus bags have an Under the Bus Bag Tag with
the passenger's name and destination clearly printed.
Greyhound baggage restrictions:
-
For passengers traveling on Greyhound schedules, one (1) piece of baggage will be free for each adult and child. One (1) additional piece of
baggage can be accepted for a charge of $15.00 for adults only. One (1) small bag, up to 25 pounds, plus one personal item (purse, handbag, etc)
can be taken aboard for each adult or child. Carry one bags must fit in the overhead compartment or under the seat.
-
Baggage must not exceed 158 centimeters (62 inches) when adding the total exterior dimensions of the (length + height + width). Any Bags
exceeding the 158 cm. (62 inch) limit will be assessed oversized baggage charges. The only exception to the oversized surcharge is skis and
ski poles, assuming they are packed in an appropriate canvas or hardcover container. Bicycles can be accepted as baggage only if they are in
a cardboard box designed for bicycles and are subject to the maximum oversized baggage charge regardless of the distance traveled.
-
The "no charge" allowance for baggage is restricted to 23 kilograms (50 pounds) per bag. Baggage exceeding fifty (50) pounds per bag will be
subject to overweight baggage charges. Baggage over 32 kilograms (70 pounds) per bag will not be accepted.
-
All baggage fees are collected at the ticket counter while getting an Under the Bus Bag Tag.
Acceptable Types of Baggage
In general, acceptable baggage includes suitcases, duffel bags, toolboxes, trunks, backpacks and securely tied cardboard boxes. A plastic and/or
a paper bag are not acceptable as under the bus baggage. Shipping containers are available for a nominal fee at many terminals.
Prohibited and Permitted Items Onboard Greyhound Canada Coaches
| Personal Items |
|
|
| Cigar Cutters |
Yes |
Yes |
| Corkscrews |
No |
Yes |
| Supplies for nursing mothers |
Yes |
Yes |
| Books and other reading material |
Yes |
Yes |
| Cuticle Cutters |
Yes |
Yes |
| Eyeglass Repair Tools (including screwdrivers) |
Yes |
Yes |
| Eyelash Curlers |
Yes |
Yes |
| Knitting and Crochet Needles |
Yes |
Yes |
| Knives, round-bladed butter or plastic |
Yes |
Yes |
| Nail Clippers |
Yes |
Yes |
| Nail Files |
Yes |
Yes |
| Change of Clothing |
Yes |
Yes |
| Personal care or toiletries with aerosols, in limited quantities (such as hairspray, deodorants, etc.) |
Yes |
Yes |
| Safety Razors (including disposable razors) |
Yes |
Yes |
| Scissors - plastic or metal with blunt tips |
Yes |
Yes |
| Scissors - metal with pointed tips (Please see below in the Medications and Special Needs section for the exemption for ostomy scissors) |
No |
Yes |
| Toy Weapons (if not realistic replicas) |
Yes |
Yes |
| Umbrellas (allowed in carry-on baggage once inspected for prohibited items) |
Yes |
Yes |
| Tweezers |
Yes |
Yes |
| Medication and Special Needs Devices |
|
|
| Braille note-taker, slate and Stylus, Augmentation Devices |
Yes |
Yes |
|
Diabetes-Related Supplies/Equipment, (once inspected to ensure prohibited items are not concealed)
including: insulin and insulin loaded dispensing products; vials or box of individual vials; jet
injectors; pens; infusers; and preloaded syringes; and an unlimited number of unused syringes, when
accompanied by insulin; lancets; blood glucose meters; blood glucose meter test strips; insulin pumps;
and insulin pump supplies. Insulin in any form or dispenser must be properly marked with a professionally
printed label identifying the medication or manufacturer's name or pharmaceutical label.
|
Yes |
Yes(* see below) |
|
Nitroglycerine pills or spray for medical use (if properly marked with a professionally
printed label identifying the medication or manufacturer's name and pharmaceutical
label)
|
Yes |
Yes(* see below) |
|
Ostomy Scissors with pointed tips with an overall length, including blades and handles, of four (4) inches
or less, are permitted when accompanied by an ostomate supply kit containing related supplies, such as
collection pouches, wafers, positioning plates, tubing, or adhesives.
|
Yes |
Yes |
| All prescription medication in bottles or containers with clear identifiers |
Yes |
Yes |
|
Medical Oxygen Cylinders - Up to a total of four (4) cylinders per passenger are permitted as
follows: Two (2) cylinders in the passenger compartment and two (2) cylinders in the cargo
compartment as under the bus baggage (must have valve protection cap in place and be properly
packaged and protected against accidental discharge). Cylinders are to be no larger than 4.5
inches in diameter and 26 inches in length. Maximum total oxygen load on a motor coach may not
exceed 99 Lbs.
|
Yes |
Yes |
|
* Greyhound recommends that you carry on all needed medication.
|
| Electronic Devices |
|
|
| Camcorders |
Yes |
Yes |
| Camera Equipment |
Yes |
Yes |
| Laptop Computers |
Yes |
No |
| Mobile Phones |
Yes |
Yes |
| Pagers |
Yes |
Yes |
| Personal Data Assistant (PDA's) |
Yes |
Yes |
| Food and Beverage |
|
|
| Alcohol / Alcoholic Beverages |
No |
Yes |
| Glass Bottles / Containers |
No |
Yes |
| Metal Cutlery (forks & knives) |
No |
Yes |
| Plastic Cutlery |
Yes |
Yes |
| Sharp Objects |
|
|
| Box Cutters |
No |
Yes* |
| Ice Axes/Ice Picks |
No |
Yes* |
| Knives (must be securely contained in hold luggage) - unless an illegal item, |
No |
Yes* |
| Meat Cleavers (must be securely contained in hold luggage) |
No |
Yes* |
|
Razor-Type Blades, such as box cutters, utility knives, razor blades not in cartridge,
but excluding safety razors. (must be securely contained in hold luggage)
|
No |
Yes* |
| Sabers (must be securely contained with blade not exposed) |
No |
Yes* |
|
Scissors - metal with pointed tips (scissors with plastic or metal blunt tips are
permitted in your carry-on).
|
No |
Yes* |
| Swords (must be securely contained with blade not exposed) |
No |
Yes* |
| * May be shipped via Greyhound Courier Express service |
| Sporting Goods |
|
|
| Baseball Bats |
No |
Yes |
| Bows and Arrows |
No |
Yes |
| Cricket Bats |
No |
Yes |
| Golf Clubs |
No |
Yes |
| Hockey Sticks |
No |
Yes |
| Lacrosse Sticks |
No |
Yes |
| Pool Cues |
No |
Yes |
| Ski Poles |
No |
Yes |
| Spear Guns (must be unloaded with propellant removed) |
No |
Yes |
| Guns and Firearms |
|
|
| Ammunition (must be contained in fiber, wooden or metal box and secured in luggage) |
No |
Yes |
| BB guns (must be unloaded and secured in luggage) |
No |
Yes |
| Compressed Air Guns (must be unloaded with propellant removed and secured in luggage) |
No |
Yes |
| Firearms (licensed and only in securely locked gun bag or locked gun box – ammunition separate) |
No |
Yes |
| Firearms (Unlicensed) |
No |
No |
| Flare Guns (unloaded and with no ammunition present) |
No |
No |
| Flare Gun Ammunition |
No |
Yes |
| Gun Lighters (secured in luggage) |
No |
Yes |
| Gun Powder |
No |
No |
| Parts of Guns and Firearms (secured in luggage and not otherwise illegal to possess) |
No |
Yes |
| Pellet Guns (unloaded and secured in luggage) |
No |
Yes |
| Tools |
|
|
| Axes and Hatchets |
No |
Yes |
| Cattle Prods |
No |
Yes |
| Crowbars |
No |
Yes |
| Hammers |
No |
Yes |
| Drills (Including cordless portable power drills) |
No |
Yes |
| Saws (including cordless portable saws) |
No |
Yes |
| Screwdrivers (except those in eyeglass repair kit) |
No |
Yes |
| Tools (including but not limited to wrenches and pliers) |
No |
Yes |
| Wrenches and Pliers |
No |
Yes |
| Martial Arts/Self Defense Items |
|
|
| Billy Clubs |
No |
No |
| Black Jacks |
No |
No |
| Brass Knuckles |
No |
No |
| Kubatons |
No |
No* |
| Mace / Pepper Spray |
No |
No |
| Martial Arts Weapons (If legal to possess) |
No |
No* |
| Night Sticks |
No |
No* |
| Nunchakus |
No |
No* |
| Stun Guns / Shocking Devices / Tasers |
No |
No |
| Throwing Stars |
No |
No |
| * May be shipped via Greyhound Package Express service |
| Explosive Materials |
|
|
| Blasting Caps |
No |
No |
| Dynamite |
No |
No |
| Explosives (includes any explosive substance or liquid) |
No |
No |
| Explosive Detonating Devices |
No |
No |
| Fireworks |
No |
No |
| Flares (in any form) |
No |
No |
| Hand Grenades |
No |
No |
| Plastic Explosives |
No |
No |
| Improved Explosive Device or any replica of same |
No |
No |
| Flammable Items |
|
|
| Aerosol (any except for personal care or toiletries in limited quantities) |
No |
No |
| Fuels (including cooking fuels and any flammable liquid fuel) |
No |
No |
| Gasoline |
No |
No |
| Gas Torches |
No |
No |
| Liquid Fluid |
No |
No |
| Lighters |
Yes |
Yes |
| Matches |
Yes |
Yes |
| Turpentine and Paint Thinner |
No |
No |
| Realistic Replicas of Incendiaries |
No |
No |
| Disabling Chemicals and Other Dangerous Items |
|
|
| Chlorine for Pools and Spas |
No |
No |
| Compressed Gas Cylinders |
No |
No |
| Liquid Bleach |
No |
No |
| Fertilizers (chemically based) |
No |
No |
| Spillable Batteries (except those in wheelchairs) |
No |
No |
| Spray Paint |
No |
No |
Overweight Baggage
The "no charge" allowance for baggage is restricted to baggage weighing fifty (50)
pounds or less. The customer, through Greyhound Courier Express, will ship baggage
over 70 pounds per bag.
Baggage between 50 and 75 pounds are subject to the charges. All baggage fees are collected
at the ticket counter while getting an Under the Bus Bag Tag.
Charges will be applied for each overweight bag as follows (GST extra):
|
Zone A and B (0-200 miles from origin to destination)
|
$20
|
|
Zone C and D (201-800 miles from origin to destination)
|
$25
|
|
Zone E (801+ miles from origin to destination)
|
$30
|
Oversized Baggage
The "no charge" allowance for baggage is restricted to baggage that does not exceed
158 centimeters (62 inches) when adding the total exterior dimensions of the (length
+ height + width). Any Bags exceeding the 158 cm. (62 inch) limit
will be assessed the charges as outlined below.
Note: The only exception to the oversized surcharge is skis and ski poles, assuming
they are packed in an appropriate canvas or hardcover container. Bicycles can be
accepted as baggage only if they are in a cardboard box designed for bicycles and
are subject to the maximum charge ($30 plus GST) regardless of the distance traveled.
Charges will be applied for each oversized bag as follows (GST extra):
|
Zone A and B (0-200 miles from origin to destination)
|
$20
|
|
Zone C and D (201-800 miles from origin to destination)
|
$25
|
|
Zone E (801+ miles from origin to destination)
|
$30
|
Excess Baggage
Excess baggage is over 2 pieces, to a maximum of 5 additional pieces, for a total
of 7 pieces (per passenger).
Charges will be applied for each excess bag as follows (GST extra):
|
Zone A and B (0-200 miles from origin to destination)
|
$20
|
|
Zone C and D (201-800 miles from origin to destination)
|
$25
|
|
Zone E (801+ miles from origin to destination)
|
$30
|
Please ask agent for details.
Following are general rules regarding baggage carried on Greyhound or a connecting
carrier.
1. Baggage Defined: All baggage transported in baggage
service must be in a container that can withstand handling and piling that occurs
during transportation. This is to protect its contents, and to make sure that it
will not damage other property. It must be securely closed / locked, strapped, roped
or tied and must have a handle or other way to attach an Under the Bus Bag Tag. Baggage
not in containers will be accepted providing that it can withstand handling and
piling without damage to itself or other property. Baggage can be either personal
or sample baggage. Personal baggage includes clothing, toiletries (except liquids
in glass containers) and similar personal effects. These items are for the wear,
use, comfort and convenience of the passenger or purpose of the journey.
Personal baggage does not include items intended for sale. No prohibited items will
be permitted in baggage service. (For a list of prohibited items, see above.) Sample
baggage includes property for the commercial use of the passenger, such as catalogues,
models, samples of goods, wares or merchandise. These items are for use by the passenger
in making sales, or other disposition of the goods.
2. Fragile Items: Fragile items must be wrapped in bubble-plastic,
packed in Styrofoam (molded, pellets, or sheets), or in placed cardboard containers
with corrugated partitions to prevent damage to the fragile item. Clothing, bedding
material, newspaper is not considered adequate protection for fragile items. All
baggage must be properly identified with the name and address to which the bag may
be sent in the event of a loss. The owner's complete name and address must be inside.
3. Identification of Baggage: All baggage must be properly identified
with the name and address to which the bag may be sent in the event of a loss. The owner's
complete name and address must be inside.
4. Under the Bus Baggage: An Under the Bus Bag Tag must be attached
to each piece of under the bus baggage.
5. Bicycles in Baggage Service: Bicycles must be boxed and stored under the bus.
Bicycle boxes are available from Greyhound Courier Express at selected terminals for $15
each (plus GST). You will be charged the oversize charge of $30 plus GST. All Bicycle fees are
collected at the terminal when getting an Under the Bus Bag Tag for your bicycle.
Bicycles are carried unboxed on the following routes, subject to space, and no "Travel
With" charge is applied:
i) Vancouver - Whistler ($10 charge)
ii) Vancouver - Squamish/Garibaldi ($5 charge)
6. Property Carried at Owner's Risk: The following items
may be transported as "Property Carried At Owner's Risk: Articles of extraordinary
value, articles other than baggage contained in cartons, business machines, cassette/CD
players, cassettes/CDs, cameras, computers, laptops, or typewriters, foodstuffs,
fragile articles, jewelry/watches, liquids, meat, musical instruments, radios, receptacles
that are not in good order or lack sufficient strength to withstand normal handling,
receptacles with articles attached or protruding, sewing machines, tricycles, valuable
papers (including manuscripts, irreplaceable publications, documents, etc.).
7. Lost Baggage: We'll do what we can to help reunite you with
your stuff if you’ve lost it. However, Greyhound expressly disclaims liability for any
lost or damaged baggage. See our complete Terms and Conditions to find out more.
If you’ve lost your bag and would like us to try and help locate it, complete a lost
and found request form.